Teams Media Relays are essential for Unified Communication in Microsoft Teams. Organizations must ensure their network is configured correctly to allow traffic to and from the Teams Media Relays, including setting the appropriate firewall rules. One crucial aspect is DNS configuration so that local computers resolve the correct region for the Media Relay.
As we know, it is not guaranteed that the correct Media Relay will always be used. Customers may use third-party proxy solutions that affect DNS lookup. Because of this, it is important to monitor which relays are potentially being used by m< end users. This report focuses exactly on this topic
What
This page does not reflect actual Teams Calls. TrueDEM continuously checks from each computer which teams media relay region would be used if a call started now.
For instance, if your end-users are primarily located on the East Coast, you should observe a high percentage of traffic targeting EastUS/EastUS2 rather than WestUS. If this is not the case, there may be issues with DNS, VPN, or other configurations.
In addition to its usage, an indication is provided regarding which Media Relay responds faster compared to others.
This dashboard can be accessed via Microsoft Teams / Teams Relay Region Analysis.
Elements on the Page
Teams Relays used in last 30 days
Note: Only Relay locations used for more than 1% of total traffic are included
Media Relays are both ranked by lowest latency and by number of measurements to allow different sortings.
The lowest average latency serves as the benchmark regardless of its frequency of use. The Latency Impact column displays the number of milliseconds added on top of the fastest one. For instance, 3ms indicates that the voice relay location is 3ms slower compared to the fastest one. This is an absolute figure.
The Latency Impact in % column represents the percentage ratio. A rate of 100% means that the relay location is two times slower compared to the fastest one.
Teams Relay Location - Map
Note: The map shows all locations used in the last 30days. This can differ from what is shown in the tables as there only relay locations are shown which represent more than 1% of traffic.
Size of the bubble indicates the usage of the Relay Location.
Teams Relays used prior 3 mnths (>30days – 4 months)
Note: Only Relay locations used for more than 1% of total traffic are included
The content of this table is identical with the upper one but focuses on a timeframe ranging from more than 30 days to up to 120 days. The purpose of this table is to offer a comparison between the current status and the past. Are we using completely different regions now compared to the past?