Page History
2023
Week 31
Type | Description |
New | Microsoft 365 App Status: A new page that shows you not which API's are having problems, but what apps and functionalities are showing a degraded user experience. By giving you insight into the affected features and platforms, it's easier to determine if users need to be informed and if something is going on that requires attention. |
Improvement | Microsoft Outage Report: performance improvements |
Fix | Due to a change in Microsofts data representation, it could happen that in certain cases users who did have an agent were not showing as having any data. This has been addressed and all users with agents should be visible again at all times |
Improvement | Minor fix on the Teams Version list |
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Type | Description |
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Fix | Fixed a problem with the Tenant Wide Overview page |
Improvement | column sorting/filtering enabled on all ISP pages |
Week 14
Type | Description |
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Type | Description |
Fix | The new Real Time call page now can now also be opened from the user search page and fully replaces the previous page |
Improvement | User Details: Call List table now uses Real Time data for CPU & Memory usage |
Improvement | User Details: Through the button in the top right you now have direct links to detailed user reports which will open directly for the right user & device |
Improvement | User Details: Windows update history table was removed. Individual updates to windows components will be listed in the Added software table instead |
Improvement | Agent Support page is renamed to TrueDEM Agent Status |
Fix | Teams Version History & CPU graph fixed by using real time data |
Improvement | Several old dashboards were moved to the Legacy folder and will in time be removed. These are obsolete or will be replaced soon |
Improvement | New Monitored services were added to the Environment Health status page. These include:
Click on any of the services to see the status of monitored elements. |
Improvement | The Application processes - Real Time Call Data - Details shows the top 5 CPU using processes. All other processes are now summarized into "Other User Processes" and "Possible OS & Drivers". |
Week 11
Type | Description |
---|---|
Fix | Fix on Call Quality Debug Level page to avoid Errors on the User Details page. The open User Details drill down link will now only appear if a pguid is available meaning that it will only show a link to the user details if the users device contains an EPM agent. |
Improvement | User Details page: Added new table to Software Related Metrics Section with Information of which Software got added/removed |
Improvement | User Details page: Realtime Monitoring Link (right top corner) will open liveV2 |
Improvement | User Details page: The Call list now shows a new date/time column, representing the time a user joined the meeting. The exisiting meeting start time column was moved to the end of the table but is still available. |
Improvement | The default homepage will from now on open the AppPlugin whenever you login to TrueDEM Portal or click the Grafana logo in the left bar |
Week 4
Type | Description |
---|---|
Improvement | Grafana was updated to version 9.3.1 |
Fix | Fix applied to home page to fix missing data element |
Fix | Fix applied to Call Quality Debug page to fix problem with links that do not show for people in certain situations |
Improvement | New pages were added to show Environment Status and Microsoft Health for your environment |
2022
Week 51
Type | Description |
---|---|
Fix | Performance improvements to the Call Quality Debug page |
Improvement | Restructured the collection of data to minimize impact on the agent/user |
Week 49
Type | Description |
---|---|
Improvement | On user details the existing graphs for CPU usage Over Time and Memory Usage Over Time now are filled by data coming from the Streaming Metrics data. This means that we now have data points at a much shorter interval. You can even zoom in to see more details. |
Improvement | We added two new graphs on the User Details page in the Users' Network section to show Network traffic - Sent kbits /Sec & Network Traffic - Received kbits/Sec. These are also based on streaming metrics data. |
Improvement | we added a table in the Teams Call Expanded Details section on the user details page to show 'Teams Voice Endpoint Latency' that shows you which endpoints are performing best or worst. |
Week 40
Type | Description |
---|---|
Fix | Fixed issue with data not showing in Direct Routing optimization |
Preview | Version 2 of the new Real Time metrics page is released. The page can be accessed by changing the URL of the existing real time metrics page to include V2: ( .../live/... to .../liveV2/...) |
Week 37
Type | Description |
---|---|
Improvement | User Details page: Fixed problem with hover over on bar charts not showing a legend. |
Improvement | User Details page: Adjusted the process tables to show only significant processes. A significant process is any process that was in the top 10 of processes consuming CPU at the scan interval plus any of a predefined list of processes we will always monitor (Teams, Chrome, etc). |
Fix | Remove empty lines in Hardware report |
Improvement | Routing map: We enhanced and added maps for all three tested workloads (Teams, Presence, Outlook). This changes the layout for the page but also now gives you the option to see the different routes your data is taking for different workloads |
Improvement | On the Corporate Network Call Quality Report (Reports folder) Microsoft was removed as an ISP as it was confusing and could lead to inaccurate conclusions. |
Week 36
Type | Description |
---|---|
Fix | Fixed several errors that could cause red errors in certain dashboards |
Improvement | User Details page: We moved the OneDrive info into a separate section at the bottom of the page and changed the graphs. |
Fix | Fixed a problem on the call list where sometimes calls were shown more than once. |
Week 34
Type | Description |
---|---|
Fix | The User Search page only requires search strings of 3 or more characters |
Improvement | User Details page: In the section "Teams Calls Expanded Details", the calls in the list are now clickable and will take you to the call details page for that call. |
Fix | Interface improvements for consistency |
Week 33
Type | Description |
---|---|
Improvement | Removed obsolete graph panels on the Microsoft Services dashboard |
Improvement | The New portal homepage is now dynamic. Meaning that we can release new pages to customers more quickly (this will happen soon!) |
Improvement | User Details page: The values for Last Reboot Time and Device Model were added tot the page header. |
Week 30
Type | Description |
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Improvement | On the Agent Support page, the bar charts are now clickable & exportable |
Improvement | Real Time metrics page:
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Fix/Improvement | in the Exports of lists from the new App:
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Improvement | Agent History Report:
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Improvement | Real Time metrics page:
|
Improvements | Tabs in the portal app now show the name of the page |
Improvements | Logo on all app pages is clickable and takes you back to home page |
Improvements | We removed some icons from links and show only an icon if we open that link outside the current tab ('jump out') |
Improvement | Improved ISP Overview page renders the ISP Overview by ASN page obsolete. The obsolete page was archived |
Week 28
Type | Description |
---|---|
Improvement | The Real Time Metrics page showing metrics during calls now shows pre-loaded historical data from earlier in the call |
Fix | The number of "failures to connect" and "mid-call drops" on the Tenantwide Overview page was corrected as it showed incorrect values in certain cases. |