Page History
2024
Week 36
Type | Description |
Fix | The MTR report button on the Home page will be fully hidden (previously visible but locked) if the organization does not have a MTR license |
Improvement | The App Status page is no longer in preview mode and is now fully part of the product (removed preview indicator) |
Improvement | On the User Search page, we now show the type of license that was assigned for the user (assigned license determines what monitoring information is collected and displayed) |
Fix | The option to filter by Focus Group on the User Search page has been removed |
Fix | On the TrueDEM Agent Status an indicator was added to show the page is loading |
New | A new report was added to the TrueDEM Agent Status page under the deployment section called " Track deployment by Machine". This report allows you to search for a monitored device by name to see the deployment status of the TrueDEM agent and the history of updates. The overview allows for pivot table analyses |
Fix | Removed obsolete "Agent Version Upgrade" report link (replace by new Track Deployent by Machine) report |
Improvement | Links from the TrueDEM Agent Status page now open the User Experience page instead of User Details |
Improvement | The user's license tier and assignment date of that license are now visible on the User Experience page |
New | User details previously listed at the top are now shown on the User Details tab and also visible by clicking on the (i) icon behind the users name in the header. The button to go to the User Details page was moved to the user Details tab. |
Improvement | On the Connectivity Journey tab of the User Experience, the warning text associated with the alert icon has been changed to "Certain Segments/Portions of the scan cannot be verified". Previous text suggested that the whole scan was incomplete, this is not the case, only parts of the journey cannot be verified. |
Fix | On the Connectivity Journey tab of the User Experience the user can choose between Teams and Outlook to see the scan list for. Before only Teams scans were shown. |
New | Previously, the Connectivity Journey tab on the User Experience page allowed you to see scans up to three weeks old. You can now see scans up to 90 days old |
Fix | If opening the User Experience page results in an error, an error message will be shown to indicate it. Previously it would keep showing a 'Loading' message. |
Improvement | The navigation on the User Experience page (breadcrumb) will remain visibe at the top of the page (sticky) even when the user scrolls down. |
Improvement | Tables shown on the User Experience will use all available screen space. |
New | Real Time Call Data - Details page: The following new information has been added to the header section: Teams version |
New | Real Time Call Data - Details page: The following new information has been added to the Network section: 1. "Inbound/Outbound Network Util %" 2. "Wifi Network and Access Point used (SSID/BSSID)" -> Shows to which wifi network and access point the user was connected during the call and if changes occurred. |
Improvement | Real Time Call Data - Details page: Under the Application section section the "Total CPU in %" graph now also includes an indicator for the priviliged CPU utilization as well |
New | Real Time Call Data - Details page: The following new information has been added to the Audio Details Section: 1. "Audio Devices used" > Shows you which (third party) microphone & speakers were used during which part of the call |
New | Real Time Call Data - Details page: The following new information has been added to the Video Details section: 1. "Video device used" -> Shows you which (third party) video device was used during which part of the call 2. "Video Send Bitrate" 3. "Video Receive Bitrate" 4. "Video Receive Loss Rates" 5. "Video Encoder Pauses" |
New | Real Time Call Data - Details page: The following new information has been added to the Screensharing Details section: 1. "Does ScreenSharing transmission lags?" 2. "Screensharing Encoder Pauses" |
Improvement | Real Time Call Data - Details page: The Raw Call Data table at the bottom now uses a new table design that allows for better and improved filtering, sorting, searching and exporting. |
Week 22
Type | Description |
New | The User Insights tab on User Experience has been updated to show an interactive timeline for the most crucial elements of Network, Device and Call insights. Allowing administrators immediate insights into network connectivity, device performance, updates and other factors that can the impact user experience as well as making potential interaction of these with bad calls visible. The Event time line by default shows information for the last 7 days but users can zoom in and out (max 3 weeks) for more or less details as well as change the granularity of indicators from 15 minutes to one hour. |
New | We've added a Participant Count graph depicting the number of people in a call and how it develops during the call on the 'Real Time Call Data - Details' page. |
New | Additionally, a list of TrueDEM monitored users was added to the 'Real Time Call Data - Details' page to allow you direct links to the call monitoring details of other users in the call. |
New | The Connectivity Journey tab on the User Experience page has been updated to include also the partial and potentially inaccurate scans in the list. Before these were not included. Partial or potentially inaccurete scans are those where we do not have full end-to-end details or are unable to resolve results. An icon indication is shown if this is the case. |
New | The Connectivity Journey now shows DNS Server as well on Device Tile |
New | Added Information on User Details – Teams Call Expanded Detail and Users Network sections, highlighting that this section and certain visuals will be removed in a future release as they are replaced by the information on the User Experience Teams Call tab. |
Improvement | We continue to improve and updated the help documentation on various pages & graphs as well as in the knowledge base for TrueDEM® Portal. |
Improvement | Outage Analysis Page & Closed Incidents page: Minor adjustments of the grid for consistency reasons |
Improvement | On the User Details page (in the header), we now show the type of Microsoft Teams license the user has. Either Standard or Premium. |
Improvement | We now also show the OfficeExpert TrueDEM Manager version a user has installed on the User Details page (header). |
Bug Fix | Outage Analysis Page: Fixed bug to show "No Data to Show" in case no data is available |
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