The following report provides insights into the Team's media usage of video and screen sharing across departments.
This analysis aims to enhance our understanding of media usage and improve overall efficiency and user satisfaction.
There are three primary reasons why this data is valuable:
Enhanced Employee Experience: Understanding video usage patterns can help IT teams address any technical issues that may be affecting the employee experience.
Proactive Problem-Solving: Video usage will vary between enterprises and departments, but usage rates tend to be relatively consistent across a large company. When specific locations demonstrate significant variances from the company's average, it often indicates that users are encountering difficulties, even if they have not reported them.
Department-Level Analysis: Aggregating video usage data at the department level provides a macro perspective on how different teams utilize video communication.
This is a summary report for the last 7 days of data. Individual users will not be visible on this page. All departments with fewer than 5 users will be grouped under a single department name called "z - Small Departments" to protect their employee privacy.
User calls / Occurences: The report is based on user calls (occurrences) rather than distinct team calls. When you observe 29 calls on "Meeting/Windows/Audio Only", this indicates that 29 users participated in a Meeting from a Windows platform where they used using only audio. So it is possible that these were 29 users were joining the same call, that 1 user joined 29 calls, or multiple users joined different calls. |
Elements on the Page
This list at the top provides organization wide information about how users are using the options for audio, video and screensharing across operating system platforms and types of calls (Meeting / Peer to Peer / PSTN).
Available Columns:
Platform Distribution in Calls: Platform distribution for calls in the past 7 days.
Average Call Duration by Call Type: Analysis of average call duration categorized by call type
This Grid includes all departments (except those with less than 5 members, grouped under "z- Small Departments") with media combination and usage metrics. The grid is customizable and exportable based on your needs.
You can view data per department or overall media usage across the entire tenant.
Ignore the sum(), avg(), and max() parts of the column headers. The valid text is inside the brackets. |
Default view:
Columns:
*Classifications for media usage (video / screensharing):