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Lastly, it provides a quick overview of the OS Versions (Microsoft build versions) across devices running the TrueDEM® agent and a bar chartshowing you the Agent TrueDEM Manager versions currently in use.  Image Removed
Note: If no version number is displayed for TrueDEM Manager (unknown), this indicates that the Truedem Manager app is either not installed or exists under a different name.


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For all three bar charts it is possible to click on an individual bar to get a list of users represented by that bar. 

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Potential offline Agents: This report shows all users whose device showed no recent activity in the last 10 days (possibly due to problems with the TrueDEM® agentTrueDEM® agent) AND for which there was no activity on another device. If their device was replaced, they would not show here.

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User Agent history search: Allows you to search for a specific user and see all the devices and their version update history. The resulting page shows you the devices a user has been using recently that have or had an OfficeExpert TrueDEM agent installed. Per device it shows the recent version history as well as the master config Id.  
Per version it indicates when that version was first and last seen to give you an overview of which versions were installed when. This can be relevant for debugging problems with the agent reporting data back. 

Potential out of date Agent Configurations: Allows you to see which users do not have the most recent Master configuration. Not having the right version of the configuration can result in incorrect data and should be tackled.

For more information on troubleshooting problems with agents, please visit: https://panagenda.com/kbase/display/OE/How+to+do+Troubleshooting

Deployment Reports:

TheTrack deployments by Machine report shows you details about the deployment of OfficeExpert agent versions per machine. This allows you to analyze if a machine is getting updates in a timely way.

The Roll-out progress overview report allows you to see how many new clients are being rolled out each week and to track if you are on schedule with your agent deployments. To fully utilize the capabilities of this page, you can provide us (through your solution consultant or with a helpdesk ticket) with a CSV formatted list of planned rollouts based on the user’s principal name or the device name and the target (estimate) date of when they should be deployed

“DeviceName” or "UserPrincipalName" and "RolloutDate”

. We will then import it and this page will then track both the weekly number of deployed agents as well as the number of scheduled deployments behind schedule and the once still coming.

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