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OfficeExpert TrueDEM supports all public versions of Microsoft 365. However, it is a dynamic environment where updates and changes happen often and fast. The OfficeExpert TrueDEM team is dedicated to adjust and fix any issues that can arise from this. If issues can't be resolved immediately we will report them here.
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Status - 7th 17th of October 2024 |
Microsoft callRecords Graph API Problems
Status Update 17th October: Microsoft has resolved the issue and is currently monitoring the situation. Customers can follow up on this in the Microsoft Admin portal - Incident: TM910923
As of October 14th, Microsoft identified an issue (TM910923) affecting the timely processing of call records data. This problem impacts various Microsoft Portals, such as the Teams Admin Center. Since TrueDEM Portal relies on this data as a fundamental component, it results in calls not appearing in User Call Lists and other Dashboards/Pages.
Issues with retrieving real-time call data from Microsoft Teams
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