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- Dept.
- Name of the Department
- Department with less than 5 members are grouped under "z - Small Departments"
- Type
- Type of the Call. Meeting, Peer to Peer, PSTN
- ScreenSharing
- Possible combination how ScreenSharing can be used: None; Receive (Only); Send (Only); Send-Receive*
- Video
- Possible combination how Video can be used: None; Receive (Only); Send (Only); Send-Receive*
- OS
- List of allused Platforms like Windows;iOS,macOS, Android
- Total Occurrences
- Number of User Calls or Occurrences (see above short explanation about User Calls)
- Avg. Call Time
- The average length for the combination across all occurrences.
- Avg. Video Rec. Time
- The average video receive length for the combination across all occurrences.
- Avg. Video Send Time
- The average video send length for the combination across all occurrences.
- # Other Depts in Calls
- The number of other departments joining these call combinations for the selected Department.
E.g. Five indicates that the selected department and media combination interacted with five other departments.
- The number of other departments joining these call combinations for the selected Department.
- % of Attendees in Dept.
- The percentage ratio between internal department users and other departments.
- For instance, 35% of attendees in total user calls come from the selected department.
- Or a 100% ratio means this media combination is used exclusively by attendees from a single department.
- % of Total Dept Calls
- The percentage ratio between occurrences of the of calls in the department where at least one of the users of that department used the selected media combination against the total occurrencesnumber of calls.
- For example, 80% indicates that the combination is primarily used in the department.
- Note! "% of Total Dept Calls" refers to a different % then the number of occurrences (as multiple users of the department can be in the same call) against their total. Therefore the percentages can be greater than 100% when added up. If the added up number is close to 100%, this indicates that the behavior is consistent across department users. A greater difference can indicate that some users show different behavior in the same calls than others of that department.
- Dept.
*Classifications for media usage (video / screensharing):
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