Page History
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Call List: (Only available with a TrueDEM for Microsoft Teams license) A list of all calls the user participated in in the last 30 days.
Reasons why a user does not show the above links are:
- License restrictions (see above)
- Missing or non-functional agent (check https://panagenda.com/kbase/display/OE/How+to+do+Troubleshooting for troubleshooting options)
- No recent activity (In this case the Streaming Metrics link will be missing)
- No calls. (In this case the call list link can be missing)