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Thanks to the app, the entire User Journey can be analyzed, no matter if the user sits at the company's office or works from home.



OfficeExpert Endpoint Performance Monitoring TrueDEM (Digital Experience Monitoring) provides a more proactive approach to managing your M365 user experience levels, covering the following use cases:

  • Headset and audio device performance
  • Computer speed and available memory
  • Home networking speed
  • Internet Service Provider (ISP) routing and performance
  • Microsoft cloud service performance and response time

How

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TrueDEM Works

OfficeExpert EPM includes TrueDEMincludes a lightweight software application (EPM client) that is securely deployed, in a few seconds, to the user endpoints in your organization. This agent runs in the user context, not needing admin rights, and collects data collects data directly from the device,  tracking tracking application performance and network speeds,  letting you letting you view the user experience as if you were standing over their shoulder. These agents gather performance data continually and report back to a central (SaaS) application where the information is aggregated and indexed for analysis and reporting. 

Designed as an SaaS solution, OfficeExpert EPM TrueDEM can be deployed for your company within minutes and it fulfills the highest panagenda security standards!

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