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| Info |
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Ignore the sum(), avg(), and max() parts of the column headers. The valid text is always inside the brackets. |
Default view:
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- Dept.
- Name of the Department
- Department with less than 5 members are grouped under "z - Small Departments"
- Type
- Type of the Call. Meeting, Peer to Peer, PSTN
- ScreenSharing
- Possible combination how ScreenSharing can be used: None; Receive (Only); Send (Only); Send-Receive*
- Video
- Possible combination how Video can be used: None; Receive (Only); Send (Only); Send-Receive*
- OS
- List of allused Platforms like Windows;iOS,macOS, Android
- Total Occurrences
- Number of User Calls or Occurrences (see above short explanation about User Calls)
- Avg. Call Time
- The average length for the combination across all occurrences.
- Avg. Video Rec. Time
- The average video receive length for the combination across all occurrences.
- Avg. Video Send Time
- The average video send length for the combination across all occurrences.
- # Other Depts in Calls
- The number of other departments joining these call combinations for the selected Department.
E.g. Five indicates that the selected department and media combination interacted with five other departments.
- The number of other departments joining these call combinations for the selected Department.
- % of Attendees in Dept.
- The percentage ratio between internal department users and other departments.
- For instance, 35% of attendees in total user calls come from the selected department.
- Or a 100% ratio means this media combination is used exclusively by attendees from a single department.
- % of Total Dept Calls
- The percentage ratio between occurrences of the selected media combination against the total occurrences.
- For example, 80% indicates that the combination is primarily used in the department.
- Dept.
*Classifications for media usage (video / screensharing):
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