OfficeExpert Dashboard

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      • Dept.
        • Name of the Department
        • Department with less than 5 members are grouped under "z - Small Departments"
      • Type
        • Type of the Call.  Meeting, Peer to Peer, PSTN
      • ScreenSharing
        • Possible combination how ScreenSharing can be used: None; Receive (Only); Send (Only); Send-Receive*
      • Video
        • Possible combination how Video can be used: None; Receive (Only); Send (Only); Send-Receive*
      • OS
        • List of allused Platforms like Windows;iOS,macOS, Android
      • Total Occurrences
        • Number of User Calls or Occurrences (see above short explanation about User Calls)
      • Avg. Call Time
        • The average length for the combination across all occurrences.
      • Avg. Video Rec. Time
        • The average video receive length for the combination across all occurrences.
      • Avg. Video Send Time
        • The average video send length for the combination across all occurrences.


*Classifications for media usage (video / screensharing):

  • Send: The user was actively

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  • using the media
  • Receive (only): The user was not using the media themselves but others in the call were
  • Send-Receive

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  • : Both the user as well as others in the call were

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  • actively using the media.