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Additional User specific reports can be accessed from the "Related Views" menu in the right upper corner.


  • Factors negatively influencing Teams Calls: Shows the relation between the used devices and the issues occurring
  • Routing Map: to see how the user is routed while using Teams, Outlook and Presence and whether this is optimal or not.
  • Teams Version Impact Analysis: Showing the number of degraded and impacted calls per used Teams version for the user. this can be used to identify if a certain release is causing more problems for the user than previous releasesWifi Quality During Calls: Shows the number of bad calls related to the used Wifi network(s). It also differentiates between the Wifi's frequency band if multiple are in use.