Page History
The TrueDEM® Agent Status page gives you insight into the distribution of TrueDEM TrueDEM® (EPM) agents within your organization.
...
Potential offline Agents: This report shows all users whose device showed no activity in the last 10 days (possibly due to problems with the TrueDEM agentTrueDEM® agent) AND for which there was no activity on another device. If their device was replaced, they would not show here.
...
Users with multiple devices: This page shows all users using more than one device with an OfficeExpert TrueDEM agent TrueDEM® agent in the last 10 days.
The reasons for having multiple devices can vary. From users truly operation more than one device to users who are transitioning devices.
...